Consensus Achieved Amongst Operators and Funders
PROS Board publishes four homeless service evaluation and reporting principles and continues work to develop four to six more standards
San Diego, CA (February 7, 2023) – Today the San Diego County Taxpayers Educational Foundation’s new Public Regional Outcomes Standards (PROS) Board released four finalized principles for how the success of homelessness programs in the San Diego region should be measured and reported in order to standardize the evaluation of these programs and increase effectiveness.
Outcomes: How to report the long-term housing outcomes of individuals serviced by an operator using standard data in the Homelessness Management Information System to more efficiently determine whether an applicant individual ends up back on the streets and why that is occurring systematically.
Case Information: How to report the degree to which appropriate case information is shared amongst operators so all operators are more effectively prepared for engagements with an individual experiencing homelessness, reducing rework and increasing probability for success.
Process Improvement: How to report the conduct of continuous process improvement so investors know that providers prioritize after-action review of service outcomes for the purposes of improving those services.
Data Sharing: How to report that an organization is sharing relevant information with others in the region to increase the likelihood of successful service delivery.