San Diego County In-Home Supportive Services Process Analysis

The In-Home Supportive Services (IHSS) program is an immediate priority of the San Diego County Health and Human Services Agency (HHSA). On March 24, 2009 the San Diego County Board of Supervisors directed the County's Chief Administrative Officer to develop a proposal to reform the In-Home Supportive Services (IHSS) program within 180 days. This IHSS Process Analysis was conducted in parallel to the HHSA IHSS Reform Project, independent of the County's project activities.

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Hilary LeBeuf