SDCTA Key Performance Indicators for Commuter Rail

The San Diego County Taxpayers Association (SDCTA) established a public working group with regional and statewide transit agencies and commuter rail service providers as well as other transportation experts to develop metrics that accurately and meaningfully assess the performance of contractors who provide services in commuter rail. The working group helped the Association develop these key performance indicators that will assist transit agencies, who receive substantial taxpayer subsidies, in finding the most effective contractors, and that will highlight good performing contractors in their search for securing contracts.

Download the report here.

Rosey Williams